Assertiveness & Streight Talking
It's true that we have come a long way in our workplace and interpersonal relationships.
But there are still occasions when some peole at work think it is still ok to abuse or denigrate their colleagues and staff.
This workshop looks at how we can assert ourselves fearlessly when there are power imbalances.
It shows you how you can speak directly when facing someone in authority.
You can learn to handle people who try to brow-beat or rush or confuse you. These skills aren't hard to learn.
There are many misunderstandings about what assertiveness is, and we address these in this programme
Objectives:
4To develop skills in assertive communication
4To learn to say no when it is needed
4To understand the difference between assertive and aggressive
4To handle criticism effectively
4To know how to express feelings, both positive and negative
Course Outline:
4Defining assertiveness
4The critical importance of saying no when it is needed
4Essential skills in communicating and listening
4How to set limits
4Speaking with confidence
4How to speak so others will listen
4Giving negative feedback without feeling guilty
4Expressing anger
Investment: $365.00 members
..................$495 non members
Venue:..........
Presenter: Jacque Aldridge - Managing Director of
............................................Jacque Aldridge Associates
Inquiries: Chamber office: 03-2187188
7 days notice of cancellation is required for refund
Jacque Aldridge MA (SocSci) hons has 20 years experience as a presenter, working as a lecturer and public speaker. She has appeared many times on radio and television, and been interviewed for the news media. In her role as Managing Director of Jacque Aldridge Associates, she is much sought after as an exciting and stimulating public speaker. Jacque has a style that is unique to her ? a warm sensitivity coupled with the power to challenge. Her background as an academic and as a self employed Training Consultant fit her well for work with upper level management.
Jacque Aldridge has lectured at Universities and Colleges of Education, both in New Zealand and in Australia. She has a sensitive, but down-to-earth style, which has had an impact on the thousands of people attending her courses.
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