Better Business By Phone
Who should attend
This is an ideal program for all those that use the telephone as a selling tool. |
 |
Overview
The phone is the most used tool in business. If you looking to turn your phone into a sales & marketing weapon then attend the Business By Phone training course.
Productivity Improvement
On leaving this course you will be able to:
• Telephone skills to deal with every type of call
• To overcome the fear of cold calling with a simple, successful system
• How to handle such common objections as “I’ve got no money”, “I’m just too busy”
• Customer care techniques to retain clients and increase your business with them too!
• Winning ways to secure face-to-face quality appointments
• How to handle tricky customers and complaints and keep their business
• To get past screeners and PAs to reach your prospect
• Closing skills for sales and field visits
• Lead management techniques to help grow your client database
• How to effectively deal with “send me mail”
• And much more…
| Date |
Venue |
Time |
Presenter |
Investment |
| 2012 |
|
|
|
|
MARCH
13
Thusday |
Chamber
of
Commerce
Invercargill |
10:00am
to
12:00 |
Otago Southland
Employers Assn
Matthew Mewse
Profile |
$195 member
$260 non member
Excl gst |
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